Terms & Conditions

Nelo Capital LLC
Last Updated: 01/08/2025

These Terms & Conditions (“Terms”) govern your use of the website operated by Nelo Capital LLC (“Nelo,” “we,” “us,” or “our”), as well as your interactions with our services, applications, forms, communications, and funding programs. By accessing our website or submitting information to us, you agree to these Terms.

If you do not agree to these Terms, do not use our website or submit information.


1. Use of Our Website and Services

You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to:

Use the website for fraudulent or misleading purposes

Interfere with the website’s security or functionality

Attempt to access unauthorized areas or data

Upload or transmit harmful software or malicious code

We reserve the right to suspend or terminate access to anyone who violates these Terms.


2. No Guarantee of Approval

Submitting an application, inquiry, or financial information does not guarantee approval or obligate Nelo Capital LLC to provide funding.

All approvals are subject to:

Underwriting guidelines

Verification

Bank and revenue review

Fraud checks

Program availability

Compliance requirements

Nelo Capital LLC reserves the right to decline applications for any reason permitted by law.


3. Consent to Contact (Phone, SMS, & Email Communication)

By providing your phone number, email, or other contact information, you consent to be contacted by Nelo Capital LLC using:

Phone calls

SMS/text messages

Email

Servicing, verification, and collections communication tools

These communications may include:

Application updates

Requests for documents

Verification inquiries

Funding-related notices

Collections and servicing messages if your account becomes past due

Message and data rates may apply.

You may opt out of communications by replying STOP.


4. Authorization for Verification and Background Checks

By submitting any application or form, you authorize Nelo Capital LLC, its partners, and its service providers to:

Verify your identity and business information

Pull reports from commercial credit bureaus

Review public records, including UCC filings

Contact financial institutions for verification

Obtain bank statements electronically

Use third-party data providers to confirm business activity

Verify ownership, revenue, and deposit activity

You also represent that all information provided is accurate and complete.


5. Collections, Servicing, and Skip-Tracing Authorization

If your business receives funding from Nelo or one of its partners and subsequently becomes delinquent or enters default, you authorize Nelo Capital LLC to:

Contact you regarding outstanding balances

Access public records to verify updated information

Use skip-tracing platforms to obtain updated addresses, phone numbers, or emails

Share necessary information with licensed third-party servicers or licensed collection agencies

Pursue legal remedies as permitted by applicable law

These actions are taken solely to service or collect on a legitimate financing obligation.


6. Third-Party Partners and Service Providers

Nelo may work with third-party partners to provide verification, data processing, servicing, and collections.
By using our services, you acknowledge and authorize the involvement of these partners where necessary.

Nelo does not sell personal information to unrelated third parties.


7. Intellectual Property Rights

All content on this website—including logos, text, graphics, design elements, and software—is the property of Nelo Capital LLC or its licensors.

You may not:

Copy, reproduce, or distribute site content

Use our name, trademarks, or branding without permission

Reverse engineer or replicate any part of the platform

Unauthorized use may result in legal action.


8. Website Disclaimer

Nelo Capital LLC makes no warranties or guarantees regarding:

The accuracy or completeness of website content

The availability or reliability of the website

Potential interruptions, errors, or technical issues

All information is provided “as is” and “as available.”

You use the website at your own risk.


9. Limitation of Liability

To the fullest extent permitted by law, Nelo Capital LLC is not liable for:

Damages resulting from reliance on website information

Losses related to delays, errors, or system failures

Indirect, incidental, or consequential damages

Loss of data, revenue, or profits

Nelo’s total liability for any claim shall not exceed the amount paid by you (if any) to use our services.


10. Indemnification

You agree to indemnify and hold harmless Nelo Capital LLC from any claims, damages, liabilities, losses, or expenses arising from:

Your use of the website

Any inaccurate information you submit

Violations of these Terms

Breaches of law or regulation related to your actions


11. Third-Party Links

Our website may include links to third-party websites.
Nelo Capital LLC is not responsible for the content, security, or privacy practices of any external site.

Accessing third-party links is done at your own risk.


12. Governing Law

These Terms and any disputes arising out of your use of our services shall be governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any legal claims must be filed in a court of competent jurisdiction in New York State.


13. Changes to These Terms

Nelo Capital LLC may update or modify these Terms at any time.
Revisions take effect immediately upon posting to the website, with an updated “Last Updated” date.

Continued use of the website constitutes acceptance of the revised Terms.


14. Contact Information

For questions about these Terms & Conditions, contact:

Nelo Capital LLC
418 BROADWAY, STE R
ALBANY, NY 12207
UNITED STATES

Email: [email protected]
Phone: (866) 784-3522